This policy explains what information CrewWear Custom ("we", "us") collects through this website, how we use it, and the choices you have.
Information we collect
- Details you give us: your name, business name, email address, phone number, trade, notes, logo files and order details when you request a design or place an order.
- Usage data: basic information such as pages viewed, device and browser type, and approximate location, collected through cookies and similar tools such as analytics and advertising pixels.
How we use it
- To create your free design, send you a quote, and follow up about your order.
- To process payments, produce and ship your order, and give you support.
- To understand how the site is used and to improve it and our advertising.
- To meet legal and tax obligations.
Who we share it with
We do not sell your personal information. We share it only with service providers that help us run the business, for example website hosting, form and email delivery, payment processing, manufacturing partners, shipping carriers, and analytics and advertising platforms. They may use it only to provide their service to us.
Cookies and tracking
We may use cookies and tools such as Google Analytics and the Meta pixel to measure traffic and the performance of our ads. You can block or delete cookies in your browser settings and can opt out of ad personalisation through your ad settings on those platforms.
How long we keep it
We keep your information as long as needed for the purposes above, including to meet legal, tax and accounting requirements, and then delete or anonymise it.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop marketing messages, at any time. Depending on where you live, such as California and other US states, you may have additional rights under local privacy laws. Contact us through the form on our homepage and we will respond within a reasonable time.
Security
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure.
Children
Our services are for businesses and are not directed to children under 16.
Changes
We may update this policy from time to time. The date above shows when it was last changed.